APPLICATION SPECIALIST IV, STUDENT SERVICES

Requisition ID 2021-86675
Position Category
Information Technology
Location
STUDENT SERVICES
Location Address
445 W AMELIA ST
Posting End Date
11/1/2021 11:59 PM
Work Days and Hours
12 months, 8 hours per day

Compensation

Overview

To analyze complex processes to facilitate, design, integrate, test, implement and support enterprise student applications in support of district priorities.

Responsibilities and Qualifications

QUALIFICATIONS:



  1. Bachelor’s degree in a technology-related field from an accredited institution or an equivalent combination of training and experience required.

  2. Five years of experience in an enterprise application environment of which three years must have been in an analytical capacity with demonstrated project management skills. Experience must have occurred within the past seven years.

  3. Experience with application integration and support with extensive interaction with the user community and web based reporting tools preferred.

  4. Demonstrated success working with and through people in establishing goals, objectives and action plans to achieve district goals.



KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge and commitment to decentralized decision-making, and accountability for results.  Ability to work and communicate effectively as part of the team to facilitate/participate in the implementation of distributed administrative applications that achieve district goals. Ability to interact effectively and use analytical skills to review information, identify important issues and formulate alternative solutions to problems in area of responsibility. Ability to remain current with changing technology in an enterprise/distributed Systems Development environment. Skills in teaching and training techniques as they apply to the adult learner. Ability to think and function logically in a multi-tasking environment. Ability to estimate time/manpower allocations.  Knowledge and use of FASTER including but not limited to:


    * Able to add, edit and use transcript data.
    * Analyze error reports and make corrections.
    * Knowledge and use of Certify including but not limited to all surveys and cohort related observations.
    * Knowledge and use all functionalities of Progress Book.


REPORTS TO:
Director, Student Services, Academics

SUPERVISES: The Application Specialist IV does not evaluate any staff members; however, on a project-to project basis may be responsible for the assignment and monitoring of work for other members of the Student team.

MACHINES, TOOLS, EQUIPMENT:
Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier.

PHYSICAL REQUIREMENTS:
Describes physical conditions of this position.

Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work.

PHYSICAL ACTIVITY:
Physical activities of this position. Percent of a typical day involved in each applicable activity is noted.

Percentage
70 Sitting: Resting with the body supported by the buttocks or thighs.
10 Standing: Assuming an upright position on the feet, particularly for sustained periods of time.
10 Walking: Moving about on foot to accomplish tasks, particularly for long distances.
5 Bending: Lowering the body forward from the waist.
5 Reaching: Extending hand(s) and arm(s) in any direction.
5 Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force.
80 Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm.
70 Grasping: Applying pressure to an object with the fingers and palm.
90 Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly.


90 Hearing Acuity: The ability to perceive speech and other environmental sounds at normal loudness levels.
90 Visual Acuity: The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc.

Note: Will total more than 100 percent as several activities may be performed at one time.

WORKING CONDITIONS:
Conditions the worker will be subject to in this position.

Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside.

PERFORMANCE RESPONSIBILITIES:
* Manifests a professional code of ethics and values.
* Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
* Models the routine, intentional and effective use of technology in daily work, including communications, organization and management tasks.
* Provide services that support the development life cycle of enterprise automated student applications necessary for compliance with state statute, school board policy, and operational efficiency. Assignment and responsibility will be specific to a minimum of one of the following functional areas: Student registration, demographics, school assignment, scheduling, attendance, student behavior, pupil progression, gradebook, grades, report cards, test scores, one identification card, and Florida DOE requirements.
* Work with business specialists and subject matter experts to acquire and keep up-to-date a knowledge base of the Learning Communities and district operational processes in assigned functional area at a level sufficient and necessary to evaluate, implement, and support new or existing administrative technology solutions.
* Work with team members to develop their technical skills in areas such as trouble shooting vendor supplied software, problem resolution, implementation of new or enhanced software features, and technical support.


* Keep the Director, Student Services, Academics informed about issues and incidents about which they should be aware.
* Extensive knowledge and use of SMS/SKYWARD including but not limited to:


    * Setup and train the technical components of building the master schedule and student schedules for    elementary and secondary schools
    * Add, change, delete, and access all components of historical data
    * Use of grade forgiveness, GPA definitions, and credit reduction.
    * Can update and maintain academic plans, report cards and progress reports.
    * Monitors and updated potential retention reports.
    * Use, create, edit all reports on SMS/SKYWARD.
    * Update and maintain the Course Code Directory


* Follow the district’s policies and procedures as related to all HRMD guidelines and the district’s instructional initiatives.
* Follow the district’s policies and procedures as related to fixed assets.
* Develop leadership in subordinates.
* Responsible for keeping up to date on current technology being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position.
* Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise.
* Responsible for self-development and keeping up to date on current research, trends and best practices relevant to the area of responsibility.

* Essential Performance Responsibilities

Perform other duties and responsibilities as assigned by supervisor.

TERMS OF EMPLOYMENT:
Non-bargaining unit compensation plan, twelve months, 8.0 hours per day.

EVALUATION:
Performance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of personnel.

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