SYSTEMS ENGINEER I

Requisition ID 2021-78421
Location
ITS INFRASTRUCTURE
Location Address
445 W AMELIA ST
Posting End Date
7/29/2021 11:59 PM
Work Days and Hours
12 months, 8 hours per day

Compensation

Overview

To provide an efficient and reliable district-wide computing environment through the installation and maintenance of operating system and utility software.

Responsibilities and Qualifications

COMPETENCIES:

Required

  1. Process Improvement – Monitor and evaluate processes and update when needed.
  2. Communication – Speaking and writing clearly and accurately, keeping others informed
  3. Analytical Thinking – Identifies a set of features, parameters, or considerations to take into account, in analyzing a situation or making a decision.
  4. Taking the initiative – Identifying an issue and acting upon it.
  5. Knowledge of computer hardware operation, procedures and architecture.
  6. Sense of urgency/able to prioritize urgent issues.


Preferred

  1. Teamwork – ability to work cohesively with teammates, as well as with other teams/departments.
  2. Responsible, reliable & consistent work ethic.


EXPERIENCE, SKILLS, AND ABILITIES:

Required

  1. Recent systems administration, desktop user support, service desk, or networking support, in a large/complex technology environment.
  2. Experience and/or knowledge working with Active Directory, cloud-based applications, endpoint management, server and application administration, scripting, physical and virtual servers, Group Policy, building and maintaining deployment packages.
  3. Recent experience working with 0365/Microsoft 365 and/or Microsoft Endpoint Configuration Manager (SCCM) and/or Intune (or other Mobile Device Management system).


Preferred

  1. CompTIA A+, CompTIA Network+ or similar certifications.
  2. Two (2) years of experience in Google Workspace (G Suite) administration.
  3. Two (2) years of experience in Identity and Access Management (IAM).
  4. Working knowledge of utilizing change control process, SLAs, proper/thorough testing, common knowledge, best practices and standards.


REPORTS TO: 
Senior Director, ITS Operations/Infrastructure

SUPERVISES: None

MACHINES, TOOLS, EQUIPMENT:
Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier

PHYSICAL REQUIREMENTS:
Describes physical conditions of this position.

Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as LightWork.

PHYSICAL ACTIVITY:
Physical activities of this position. Percent of a typical day involved in each applicable activity is noted.

Percentage
70 Sitting: Resting with the body supported by the buttocks or thighs.
10 Standing: Assuming an upright position on the feet, particularly for sustained periods of time.
10 Walking: Moving about on foot to accomplish tasks, particularly for long distances.
5 Bending: Lowering the body forward from the waist.
5 Reaching: Extending hand(s) and arm(s) in any direction.
5 Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force.
80 Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm.
70 Grasping: Applying pressure to an object with the fingers and palm.
90 Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly.
90 Hearing Acuity: The ability to perceive speech and other environmental sounds at normal loudness levels.
90 Visual Acuity: The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc.

Note: Will total more than 100 percent as several activities may be performed at one time.

WORKING CONDITIONS:
Conditions the worker will be subject to in this position.

Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside.

PERFORMANCE RESPONSIBILITIES:
∗ Manifest a professional code of ethics and values.
∗ Respond to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
∗ Model the routine, intentional and effective use of technology in daily work, including communications, organization and management tasks.
∗ Assist with the analysis of vendor-supplied software and determination of the optimum configuration for hardware and applications systems. Deliver technology infrastructure performance and associated support in line with established service-level agreements.
∗ Assist with the modifications, enhancements and changes to the technology infrastructure in accordance with technology standards and associated change procedures to ensure minimum impact on current production and systems under development.
∗ Perform systems installations and configurations.
∗ Serve as technical consultant as requested for technical troubleshooting and conducting educational presentations.
∗ Identify the disparity between “what is” (current condition) and “what ought to be” (desired condition) regarding the district’s priorities in the area of assigned responsibility.
∗ Work with and through people to develop plans and accountability systems to eradicate disparities between “what is” and “what ought to be” in terms of district priorities and within his or her area of responsibility.
∗ Keep the Senior Director, ITS Operations/Infrastructure informed about critical issues and incidents about which they should be aware.
∗ Follow the district’s policies and procedures as related to all HRMD guidelines and the district’s instructional initiatives.
∗ Follow the district’s policies and procedures as related to fixed assets.
∗ Develop leadership in subordinates.
∗ Responsible for keeping up to date on current technology being used by OCPS. With the support of the district, attend training to ensure skill level in various technologies is at the level required to perform in current position.
∗ Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise.
∗ Responsible for self-development and keeping up to date on current research, trends and best practices relevant to the area of responsibility.

Perform other duties and responsibilities as assigned by supervisor.

∗ Essential Performance Responsibilities

TERMS OF EMPLOYMENT:
Non-bargaining unit compensation plan, twelve months, 8.0 hours per day.

EVALUATION:
Performance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of personnel.

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