SENIOR MANAGER, RISK MANAGEMENT - PROPERTY AND LIABILITY

Requisition ID 2021-74719
Location
RISK MANAGEMENT
Location Address
445 W AMELIA ST
Posting End Date
6/21/2021 11:59 PM
Work Days and Hours
12 months, 8 hours per day

Compensation

Overview

To manage the operations of the unit in support of district and departmental goals and objectives; to administer the liability and property insurance with a focus on quality customer service; to provide advice and technical support needed to facilitate achievement of district goals.

Responsibilities and Qualifications

QUALIFICATIONS:



  1. Bachelor’s degree from an accredited college or university in an insurance, business, legal or related field; or any equivalent combination of related education, training and/or experience which provides the required knowledge, skills and abilities to perform the essential job functions.

  2. Five (5) years of progressively responsible experience in a claims environment or a property/general liability insurance or risk management field.



KNOWLEDGE, SKILLS AND ABILITIES:
This position requires a skilled professional with experience in managing property, general liability, and all other lines related to exposure of insurance claims and processes on behalf of the district. Works both independently and as a member of a risk management team toward achieving departmental and district strategic goals. Demonstrated expertise in property/casualty insurance contract administration, risk assessment, evaluation of multifaceted insurance contracts. Requires working knowledge of state, federal and local regulations as they pertain to insurance liability. Ability to read, interpret and administer contracts and School Board policy and rules; knowledge of continuous quality improvement techniques; assists the director in ensuring compliance to School Board, local, state and federal policies. Computer skills as required for the position.

REPORTS TO: Director, Risk Management

SUPERVISES: Risk Management and the related work of the Risk Management Program Coordinator and other Risk Management employees as assigned.

MACHINES, TOOLS, EQUIPMENT:
Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier.

PHYSICAL REQUIREMENTS:
Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work.

PHYSICAL ACTIVITY:
Physical activities of this position. Percent of a typical day involved in each applicable activity is noted.

Percentage
70 Sitting: Resting with the body supported by the buttocks or thighs.
10 Standing: Assuming an upright position on the feet, particularly for sustained periods of time.
10 Walking: Moving about on foot to accomplish tasks, particularly for long distances.
5 Bending: Lowering the body forward from the waist.
5 Reaching: Extending hand(s) and arm(s) in any direction.
5 Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force.
80 Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm.
70 Grasping: Applying pressure to an object with the fingers and palm.
90 Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly.
90 Hearing Acuity: The ability to perceive speech and other environmental sounds at normal loudness levels.
90 Visual Acuity: The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc.

Note: Will total more than 100 percent as several activities may be performed at one time.

WORKING CONDITIONS:
Conditions the worker will be subject to in this position.

Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside.

PERFORMANCE RESPONSIBILITIES:
∗ Manifest a professional code of ethics and values.
∗ Respond to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
∗ Model the routine, intentional and effective use of technology in daily work, including communications, organization and management tasks.
∗ Oversee the district’s insurance verification program and processes to ensure compliance to contract requirements and compliance with board policy.
∗ Prepare district data and research data for use in the evaluation of insurance premiums for competitiveness.
∗ Assist in the verification of claims experience and retrospective premium calculations.
∗ Assist the director in advising the district relative to implementing insurance requirements for contracts, agreements, bids and requests for proposal.
∗ Review and advise other departments (procurement and legal) on the insurance requirements for contracts when required.
∗ Provide necessary documentation to legal, records and third party administrator for records requests.
∗ Assist the director in working with the broker of record to ensure all insurance policies are reviewed, updated and renewed annually.
∗ Gather and prepare all data needed to secure renewal rates for insurance. Works with the various departments to collect the required information.
∗ Assist direct reports in the approval of special events requests, researching and considering appropriateness of activities.
∗ Participates on the District’s Incident Management Team (DIMT) as needed.
∗ Work with the Safety Department and Department of Fire Marshall as needed on OSHA standards.
∗ Oversees the claims process to ensure quality control, notification of primary and excess insurers, follows up with TPA, insurers, attorneys and others to ensure prompt and proper handling of each claim.
∗ Review the TPA funding requests to ensure documentation supports appropriate claim/expense payments/funding requests.
∗ Keep the director informed on critical issues within the department.
∗ Monitor the performance of the Third Party Administrators and brokers to ensure that vendors are meeting service goals.
∗ Manage incident reporting to ensure prompt handling of claims by TPA, insurers, and others; including quality control and notification.
∗ Reviews student injuries to verify that documentation clearly defines information required to adjust or defend any potential claims.
∗ Works with principals and the Area Operations Team to provide continuous improvement in providing a safe learning environment.
∗ Maintain collection of data and participate in audits related to catastrophic events.
∗ Assist with the coordination of claims from catastrophic events and submission to FEMA. Works with the various departments to gather requested documentation to support claims.
∗ Review insurance an indemnification language to be used for contracts, agreements, and bids for district use to include working with other departments.
∗ Oversee the districts insurance verification processes to ensure compliance to contracts and other requirements.
∗ Implement and maintain hold harmless, releases, and waivers to be used by the District.
∗ Participate successfully in the training programs offered to increase the individual’s skill and proficiency related to the assignments.
∗ Review current developments, literature and technical sources of information related to job responsibility.
∗ Follow Federal and State laws, as well as School Board policies.
∗ Assist with the design of the operational policies and procedures for the department as relates to property and liability claims; ensures that they are consistent with board policy, local, state and federal guidelines; maintains department insurance policy and procedure manual.
∗ Manage all operations and functions within the unit consistent with district goals.
∗ With and through staff, develop plans and identify expected goals for the unit.
∗ Direct, oversee and evaluate position reporting directly to him/her regarding productivity consistent with district goals.
∗ Manage and supervise the day-to-day functions of the risk management/insurance property and liability staff; providing coaching and direction; planning and organizing to meet the needs of the department and the district.
∗ Develop and maintain relationships with vendors, monitor current property and liability plans.
∗ Guide the planning for IS control with regard to reporting mechanisms and configuration of the system to maintain accurate information.
∗ Follow the district’s policies and procedures as related to all HRMD guidelines and the district’s instructional initiatives.
∗ Follow the district’s policies and procedures as related to fixed assets.
∗ Develop leadership in subordinates.
∗ Responsible for keeping up to date on current technology being used by OCPS. With the support of the district, attend training to ensure skill level in various technologies is at the level required to perform in current position.
∗ Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise.
∗ Responsible for self-development and keeping up to date on current research, trends and best practices relevant to the area of responsibility.
∗ Perform other duties and responsibilities as assigned by the supervisor.

TERMS OF EMPLOYMENT:
Non-bargaining unit compensation plan, twelve months, 8.0 hours per day.

EVALUATION:
Performance of this job will be evaluated in accordance with the School Board’s policy on evaluation of personnel.

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