SENIOR EXECUTIVE DIRECTOR, OPERATIONS

Salary Schedule

To provide effective operations management to ensure cost-effective and timely delivery of quality services consistent with the District’s goals. Additionally, ensure the implementation and management of control functions in collaboration with the Chief Operations Officer.

QUALIFICATIONS:

1. Bachelor’s degree in business administration, operations management, or a related field


2. Seven (7) years of experience directing and/or managing a large multiple location and multiple department operation, which include managing and monitoring department budgets and annual budgets. Strategic planning and management is preferred. K-12 experience preferred.


3. Three (3) years of experience supervising, training, mentoring and coaching employees


4. Experience with local and state regulations related to K-12 operations preferred


5. Food and Nutrition and/or Transportation experience preferred

The incumbent is considered to be “essential personnel” during an emergency and can be subject to being held over or called back to a district location at all times.

KNOWLEDGE, SKILLS AND ABILITIES:
Skilled in leadership and management of large operational teams; skilled in administration and management of personnel, service providers, transportation management, food & nutrition service, and other operational services; skilled in negotiating service contracts; skilled in quality control/quality assurance methods and the ability to apply these principles to the transportation and food & nutrition services; knowledge of automated information management systems as they relate to operations management; ability to plan, prepare, implement, and supervise budgets; knowledge of long-range and short-range operational planning, maintenance, and improvement; ability to effectively use problem-solving skills; effective public relations and communication skills; an understanding of metrics and continuous process improvement; and knowledge standards and regulations for operations management in educational facilities.

REPORTS TO: Chief Operations Officer

SUPERVISES: Senior Director of Transportation Services, Senior Director of Food and Nutrition Services, and Business Analysts, and Executive Assistant.

MACHINES, TOOLS, EQUIPMENT:
Machines, tools, equipment, electronic devices, vehicles, etc., used in this position. Telephone, Computer, (Personal Computer and Mainframe), Automobile, Copier

PHYSICAL REQUIREMENTS:
Describes physical conditions of this position.

Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work.

PHYSICAL ACTIVITY:
Physical activities of this position. Percent of a typical day involved in each applicable activity is noted.

Percentage
70 Sitting: Resting with the body supported by the buttocks or thighs.
10 Standing: Assuming an upright position on the feet, particularly for sustained periods of time.
10 Walking: Moving about on foot to accomplish tasks, particularly for long distances.
5 Bending: Lowering the body forward from the waist.
5 Reaching: Extending hand(s) and arm(s) in any direction.
5 Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position through the use of the upper extremities and back muscles exerting up to 10 pounds of force.
80 Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm.
70 Grasping: Applying pressure to an object with the fingers and palm.
90 Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which detailed or important spoken instructions must be conveyed accurately, loudly or quickly.
90 Hearing Acuity: The ability to perceive speech and other environmental sounds at normal loudness levels.
90 Visual Acuity: The power to see at a level which allows reading of numbers and text, operation of equipment, inspection of machines, etc.

Note: Will total more than 100 percent as several activities may be performed at one time.

WORKING CONDITIONS:
Conditions the worker will be subject to in this position.

Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside.

PERFORMANCE RESPONSIBILITIES:
* Manifests a professional code of ethics and values.
* Responds to internal and external customers in a timely, accurate, courteous, and empathetic manner, representing OCPS in a positive light.
* Models the routine, intentional, and effective use of technology in daily work, including communications, organization, and management tasks.
∗ Manage all functions and services in operations consistent with district goals. With and through staff, develop p
lans and identify expected outcomes/results for each department they are responsible for.
∗ Plan and direct a system of feedback and assessment of the services provided by Operations as perceived by users of those services.
∗ Direct, supervise and evaluate the performance of each manager reporting directly to him/her in terms of holding them accountable for productivity in achieving expected results and supporting the district’s goals and priorities.
∗ Develop and oversee programs for quality assurance, process improvement and productivity enhancement.
∗ Provide leadership direction and motivation to the Operations section.
∗ Ensure adherence to policies and procedures.
∗ Facilitate communication between the Operations section and other internal and external entities.
∗ Coach and/or mentor subordinates.
∗ Promote and provide for staff development opportunities.
∗ Ensure adherence to schedule, budget and established financial controls.
∗ Serve as key focal point for dissemination of information from and to the Operations section.
∗ Oversee the development, annual update, and successful implementation of the operations long-range strategic plan, with an emphasis on optimization of life cycle costs.
∗ Oversee the development and implementation of operational work processes.
∗ Coordinate with other operational departments to ensure minimal impact to educational programs.
∗ Oversee development and maintenance of consistent, districtwide standards and specifications for Operations.∗ Oversee management of good and service providers' contracts.
∗ Develop and maintain an accountability-based reporting mechanism to track operational efficiency and productivity.
∗ Ensure compliance with all applicable laws and regulatory requirements
∗ Keep the Chief Operations Officer informed of all issues about which he or she should be aware.
∗ Fulfill all responsibilities of the Chief Operations Officer in his/her absence.
∗ Follow the district's policies and procedures as related to all HRMD guidelines, executive limitations, the district's instructional initiatives, and the school district's charter guidelines.
∗ Follow the district's policies and procedures as related to fixed assets.
∗ Develop leadership in subordinates.
∗ Responsible for keeping up to date on current technology used by OCPS. With the district's support, attends training to ensure skill level in various technologies is at the level required to perform in current position.
∗ Responsible for maintaining timely and accurate information and accountable for the quality of information maintained by those they supervise.
∗ Responsible for self-development and keeping up to date on current research, trends, and best practices relevant to the area of responsibility.

Perform other duties and responsibilities as assigned by supervisor.

* Essential Performance Responsibilities

TERMS OF EMPLOYMENT:
Non-bargaining unit compensation plan, twelve months, 8.0 hours per day.

EVALUATION:
Performance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of personnel.

07/01/2025